Welcome to the ACHE of Northern Ohio (ACHENO), formerly the Healthcare Executives Association of Northern Ohio (HEANO).

ACHENO serves a 20 county area in Northeast Ohio with the mission to advance healthcare management excellence. We support healthcare professionals with relevant educational programs, professional networking opportunities and leadership development.

Webinar – Managing your Healthcare Career

The Early Careerist Group invites you to
attend our Summer fun!

 Please click here to register

The Early Careerist group is partnering with Career Curve to present wonderful information on career management. Managing your career amidst the constant change and uncertainty of today’s healthcare workplace presents a unique set of career development challenges. Yesterday you could depend on a lifetime of employment and job security with the same company.  But today, confronted with changing healthcare policy, organizational restructuring, process reengineering, and downsizing, workers face critical career decisions on a regular basis.  Many of us wonder:  What is the future for careers in healthcare?  Where do I fit?  Should I stay or leave?  Change careers?  Make a lateral move?  Relocate?  This webinar will help you explore these and other pressing questions by helping you realistically assess your career situation and assume greater control over your career development.

Participants will examine current healthcare workplace trends and demographic factors, and outline career management strategies that will help you proactively manage your career.

Key Topics Covered:

§  Today’s Healthcare Job Market
§  The Skills Needed for the Future
§  It’s Your Career – Take Charge
§  You’re Brand Matters
§  Build Marketable Skills
§  Actionable Advice for Opportunity Preparedness

Please forward this announcement to others in your organization who may be interested in this informative program.

Also, dialing instructions will be emailed to all participants the day before the Webinar.

Upcoming Events

Come one, come all for an evening at Progressive Field to watch the Cleveland Indians take on the Seattle Mariners.  The cost is $28 and includes:  

Picnic before the game
Camaraderie with your fellow EC’s and ACHE of Northern Ohio members

Upon arrival, please go to the “call window” to pick up your tickets.  Picnic starts @ 6 pm Located on the First Level (Former Kidsland Area).

Please feel free to bring a friend, family member, coworker or anybody else that may be interested in becoming a member of either of these groups.

Click link to register


Past Events

Service Line Development:  Providing an integrated
Continuum of Care
February 20, 2014, 5:30 to 8 p.m (Click here to register)

Many healthcare organizations are using a service-line approach to
organizational development for the purposes of strategic planning,
business planning, operations and marketing. Service-line development is
not only an organizational tool, but also can increase physician
involvement, align resources and provide an integrated continuum of care
for the patient. Benefits can include increased customer satisfaction,
quality and performance improvements, market share gains, and financial


Meghan Snow, MHA
Administrator, Medicine Institute
Cleveland Clinic

Lori Locke, RN, MSN, NE-BC
Director, Psychiatry Service Line
University Hospitals Case Medical Center

Connie Bollin, RN, MBA
Executive Director of Oncology Services
Akron General Medical Center


Michael Petrochuk, MBA, FACHE
Director/MBA Program & Associate Professor
Walsh University

ACHE Category I Credits


Fairview Hospital a Cleveland Clinic Hospital Meeting Room A
18101 Lorain Ave
Cleveland, OH 44111 (Map it)

CEO Roundtable Dinner

February 27th, 2014, 6 to 8 p.m  (Click here to register)

CEO Round tables provide an opportunity for small groups of members to meet directly with a Hospital President to ask questions, dialogue and discuss healthcare administration successes, challenges and trends. Seating is limited and registration is limited to ACHE members.


Cynthia Moore-Hardy
President and CEO
Lake Hospital System

Paladar Latin kitchen & Rum  Bar
28601 Chagrin Boulevard, Suite 900, Woodmere, OH 44122 (Map It)

How to Create an Exceptional Patient Experience

March 4th, 2014, 5:00 to 7 p.m.
Then 7 p.m. until late — Cavs Game 

(Click here to register)

Consumer-driven services in business and the need for efficiency are
accelerating changes in the way organizations operate and compete. Many
consumers today are taking greater control of their purchasing power and
healthcare decisions and are demanding excellence in service. The
challenge is how to give them the best service in a meaningful and
economic way. This program will give you a new way of thinking about an Exceptional Patient Experience in your hospitals.


Carol Santalucia, MBA
Vice President of Patient Experience
CHAMPS/Santalucia Group

Mary Linda Rivera, RN
Director of Patient Centered Healthcare
MetroHealth System

George Topalsky, MD
The Academy of Medicine of Cleveland & Northern Ohio (AMCNO)


Keith Grispo
President of Client Management
Press Ganey

Quicken Loans Arena
1 Center Court
Cleveland, OH 44115

ACHE Category I Credits

Leadership Development for Developing Leaders

April 10, 2014, 6:00 to 8:30 p.m.

(please click here to register)

This session is designed to help members learn more about the different aspects of leadership and how to empower your people to become better leaders.  The program will provide a solid understanding of what leadership skills, behaviors, and practices that are being used today.  An overview of several leadership-related topics will be provided as well as take-home exercises designed to make you a better leader, and flourish in your organization.


Nancy Tinsley, RN, MBA FACHE
Vice President of Clinical Operations
University Hospitals Case Medical Center

Mavis Bechtle, RN
Chief Nursing Officer
MetroHealth System

Elaine Schulte, MD, MPH
Chair of the Department of General Pediatrics
Cleveland Clinic


Tony Lingham, PhD
Associate Professor, Organizational Behavior
Case Western Reserve University

Venue:  The Cleveland Metro Park Zoo

4101 Fulton Parkway
Primate Room
Cleveland, OH 44109

(Map It)


Just a few things to know about our event on Thursday at the Zoo:

Parking and logistics:

Please note the parking lot is on FULTON which is NOT the main ZOO entrance. This parking lot is only 700 feet from the Primate, Cat & Aquatics entrance.  Address is below:

Table of 8:  Anyone who purchased a table of 8, please forward this information to all of your guests.  

Additional Agenda Item:

PLEASE NOTE:  After the programming meeting concludes, there will be an Early Careerist Ambassador Program Launch, as well as an Advancement Information Presentation from 8:30-9:00 PM.

Improving the Health Status of Your Community

May 15, 2014 , 5:30 to 8:00 p.m.  (please click here to register)

Healthcare organizations exist to serve the communities in which they
reside. Though community health has always been a focus for these
organizations, new regulations require them to take an active role. The
health of a community or geographic population has a critical impact on a
healthcare organization’s planning, operations, financial sustainability,
outcomes and success.


Robert G. David
President of UH Bedford and Richmond Medical Centers
University Hospitals Case Medical Center

Nana Kobaivanova, MD
President of Stephanie Tubbs Jones Health Center
Cleveland Clinic

Reema Gulati, MD
Director, Pediatric Gastroenterology
MetroHealth System


Francis Afram-Gyening, FACHE
Chief Executive Officer
Care Allliance Health Center

Venue: UH Richmond Medical Center
27100 Chardon Rd, Richmond Heights, OH 44143


ACHE of Northern Ohio’s 2nd Annual Holiday gathering December 12, 2013 from 6:00-9:00 PM at Press Wine Bar

CEO Roundtable with Metro CEO Dr. Akram Boutros at Crop Bistro.  December 3, 2013.
ACHE 003

ACHE of Northern Ohio Annual Meeting: Successfully Leading Change in Healthcare Organizations at the Global Center for Health Innovation on November 7, 2013.

Joint Programming Sessions with GOHLF Hilton Columbus at Easton (Columbus, OH) (Map it)  Free Program for Ohio Hospital Association Members — June 12, 2013

Building the Hospital of Tomorrow
Successfully Leading Change in Healthcare Organizations
ACOs and Medical Home
Achieving the Triple Aim in Healthcare: Better Population Health, Better Patient Experience and Outcomes, and Reduced Costs

4.5 Category I Credit Hours Approved


Heatlthcare Reform: The Impact of the Affordable Care Act and Healthcare Financing
April 18, 2013, 5:30 to 8 p.m.

Venue: Sweetwater Landing (Map It) 1500 Scenic Park Loop Trail, Cleveland, OH 44107

Sponsored by Fairview Hospital.

fairview hospital

Category I ACHE Credits Approved

Managing Ethical Challenges in Healthcare Leadership

March 21, 2013, 5:30-8:00 pm, Parma Community Hospital

Ethical challenges arise in all aspects of healthcare and service, from the bedside to the boardroom. Hospital leaders and boards set the ethical compass of the organization by making decisions about priorities, policies and resource allocation as they determine the best ways to meet the needs of their communities, while respecting their staff and the populations they serve. Understanding the expanding paradigm of planning, creating and maintaining an ethical healthcare organization is crucial to help identify strategies for implementing initiatives within your own organization. These initiatives go well beyond the bioethics programs in place at most hospitals.  Establishing and maintaining compliance, integrity, utilization, transparency, conflict of interest programs are priorities in today’s healthcare environment. Please join ACHE of Northern Ohio for a robust discussion of ethical challenges in healthcare leadership and real world strategies for developing and maintaining these programs.

Donald Sinko, CPA
Chief Integrity Officer
Cleveland Clinic

Mark P. Aulisio, Ph.D.
Associate Professor, Department of Bioethics
Case Western Reserve University
Director of the Center of Biomedical Ethics of the
MetroHealth System

Anthony Warmuth, MPA, FACHE, CPHQ, CPPS
Administrator, Office of Quality
Cleveland Clinic

Building the Hospital of Tomorrow: Rehabilitate, Renovate or Replace

February 21, 2013, 5:30 to 8 p.m, Hillcrest Hospital

This program will focus on strategic decision making for space use, renovation, repurposing and expansion as well as technical considerations for these kinds of projects.

Flexible and effective use of inpatient and ambulatory spaces in an evolving healthcare market is a challenge for healthcare leaders. In today’s competitive marketplace, significant capital expenditure decisions can make or break a healthcare organization and the career of the executive tasked with making such decisions or executing on them.

After years of relative dormancy, the healthcare construction boom continues throughout the U.S. for a variety of reasons, many of which impact both small community hospitals and large urban health systems alike. Additionally, competition and patient demand move organizations to incorporate the latest advances in care delivery, medical technology, new building codes, patient safety and healing design elements to enhance the patient experience through the surrounding environment.

The program will be hosted at Hillcrest Hospital and will feature a panel of healthcare leaders and content experts sharing their experience and expertise in this field including:

Terri Barber
Vice President Support Services/ CIO at Southwest
Southwest General Hospital

Larry Fischer
Perspectus Architecture

Joseph Strauss
Director of Planning and Design
Cleveland Clinic

Grace Wakulchik
Chief Operating Officer
Akron Children’s Hospital

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