Welcome to the ACHE of Northern Ohio (ACHENO), formerly the Healthcare Executives Association of Northern Ohio (HEANO).

ACHENO serves a 20 county area in Northeast Ohio with the mission to advance healthcare management excellence. We support healthcare professionals with relevant educational programs, professional networking opportunities and leadership development.

Upcoming Events

Medical Tourism:  The Globalization of Healthcare

Thursday, August 20, 2015
5:30-8:00 PM
(click here to register)

It used to be said that all healthcare is local, but healthcare dynamics are definitely changing primarily because of cost and access issues.  Medical tourism (also called medical travel, health tourism or global healthcare) refers to the rapidly-growing practice of traveling across international borders or state borders to seek healthcare.  Over 50 countries have identified medical tourism as a national industry.  This program will provide a perspective that has never been heard before, these experiences and examples are from professionals that have just gotten back from overseas or have been responsible for setting up a medical tourism facilities.

Nizar N. Zein, MD
Chairman, Global Patient Services
Mikati Foundation Endowed Chair and Chief of Hepatology
Cleveland Clinic

Timothy F. Gibbons
Green CarePlus+

Toni M. Stefan
Director, Accountable Care Solutions
Mercy Health Select


Michael A. Petrochuk, MHA, DBA, FACHE
Director of the MBA Program
The DeVille School of Business
Walsh University

ACHE Category I Credits

Cleveland Clinic Administrative Campus
3050 Science Park Drive, Building 4
Beachwood, OH  44122

Past Events

ACHE of Northern Ohio Early Careerists invite you to a day at the ballpark – Indians vs. Chicago White Sox!
Thursday, July 23, 2015 @ 6:00 PM

(Click here to register)

Come one, come all for an evening at Progressive Field to watch the Cleveland Indians take on the Chicago White Sox.  As a tradition, the Early Careerist group hosts an annual professional baseball outing. Join the future healthcare leaders as we start the evening on the patio area between sections 117 and 119 at Progressive Field with networking, food and soft drinks. The cost is $35 and includes your ticket and a $10 food voucher.

Your ticket will be emailed to you prior to the game.  Please feel free to bring a friend, family member, coworker or anybody else that may be interested in becoming a member of either of these groups.

ACHE of Northern Ohio invites you for an evening at Canal Park to watch the Akron Rubber Ducks take on Trenton

Wednesday, May 27, 2015 5:30 PM to 10:00 PM
(click here to register)

Come one; come all for an evening at Canal Park to watch the Akron Rubber Ducks take on Trenton.  The cost is $30 and includes:

Tickets to the game

Buffet Dinner
Private Space for Dinner and Networking
Camaraderie with your fellow EC’s and ACHE of Northern Ohio members

Upon arrival, please go straight to the Duck Club (which is the upper level of the Game Restaurant).  Doors to the Duck Club will open @ 5:30pm

Please feel free to bring a friend, family member, coworker or anybody else that may be interested in becoming a member of either of these groups.

Developing High Performing Teams/Managing Morale

April 30, 2015 from 5:30-8:00 PM
(click here to register)

Today’s workplace calls for the development of high performance work teams to manage dynamic healthcare environments. Our panelists will present strategies to design and implement collaborative work systems in today’s fast paced work environment. This program will provide an interactive opportunity for attendees to take tools back to their organizations.


Andrea Sikon, MD
Chair of the Department of Internal Medicine and Geriatrics
Cleveland Clinic

Robert L. Smith, Ph.D.
Director, Medical Staff Assistance Program
Director, TeamSTEPPS Regional Training Center
MetroHealth Medical Center


Lori T. Young
Executive Coach, Principal

ACHE Category I Credits

Sponsored by:

South Pointe Hospital
2000 Harvard Road
Warrensville Hts., OH  44122

Consumer Driven Healthcare Opportunities &
Challenges for Providers
(click here to register)

The prospect and implementation of significant healthcare reform, partly as a result of the Patient Protection and Affordable Care Act, has caused healthcare organizations to reconsider their strategy and policies as they relate to revenue, volume, clinical operations, and human resources.  Healthcare organizations—especially hospitals and ambulatory care centers—have witnessed a changing financial landscape as it relates to the healthcare reform policies.

The purpose of this program will be to discuss alternative Healthcare models that may be created because of this new financial landscape, for example urgent care facilities that also have health and wellness business.


Steve Glass
Chief Financial Officer
Cleveland Clinic

Brad Bond
Vice President of Treasury (System)
Vice President of Finance for UH Community Medical Centers and Physician Practices
University Hospitals Health System

Scott Gordon
Regional Operations Director, Worksite Health & Wellness


Philip Micali
Founder and Principal
bWell International, Inc.

ACHE Category I Credits

Venue:  Museum of Contemporary Art Cleveland (MOCA), 11400 Euclid Ave, Cleveland, OH  44106

Sustainability of Healthcare Organizations: A Plan of Action *

February 26, 2015, 5:30 to 8 p.m

Issues surrounding sustainability for healthcare institutions into the 21st century in the U.S., with regards to the era of healthcare reform, are very complex. Within the scope of priorities, this discussion will emphasize the necessity of understanding the key potential and existing operational and cost problem areas of adaptability for healthcare system sustainability as healthcare providers continue to face future operational challenges. The primary goal of this discussion is to provide an overview of the models of current successes and solutions with a focus on a realistic plan of action.


Donald Ford, MD Vice President, Medical Operations Hillcrest Hospital a Cleveland Clinic Hospital

Walter Jones SVP of Campus Transformation MetroHealth System

Michael R. Anderson, MD, MBA, FAAP Vice President and Chief Medical Officer University Hospitals


Thomas S. Campanella Associate Professor, Health Economics Director, Health Care MBA Baldwin Wallace University

ACHE Category I Credits


Metro Health System  2500 MetroHealth Drive Cleveland, OH 44109

Please click here to register

CEO Roundtable Dinner

January 19, 2015, 6 to 8 p.m  (Click here to register)

CEO Roundtable Dinner

CEO Round tables provide an opportunity for small groups of members to meet directly with a Hospital President to ask questions, dialogue and discuss healthcare administration successes, challenges and trends. Seating is limited and registration is limited to ACHE members.


Robert Juhasz, DO

President of South Pointe Hospital, a Cleveland Clinic Hospital


Hyde Park Prime Steakhouse
26300 Chagrin Boulevard, Beachwood, OH 44122 (Map It)

Service Line Development:  Providing an integrated
Continuum of Care
February 20, 2014, 5:30 to 8 p.m (Click here to register)

Many healthcare organizations are using a service-line approach to
organizational development for the purposes of strategic planning,
business planning, operations and marketing. Service-line development is
not only an organizational tool, but also can increase physician
involvement, align resources and provide an integrated continuum of care
for the patient. Benefits can include increased customer satisfaction,
quality and performance improvements, market share gains, and financial


Meghan Snow, MHA
Administrator, Medicine Institute
Cleveland Clinic

Lori Locke, RN, MSN, NE-BC
Director, Psychiatry Service Line
University Hospitals Case Medical Center

Connie Bollin, RN, MBA
Executive Director of Oncology Services
Akron General Medical Center


Michael Petrochuk, MBA, FACHE
Director/MBA Program & Associate Professor
Walsh University

ACHE Category I Credits


Fairview Hospital a Cleveland Clinic Hospital Meeting Room A
18101 Lorain Ave
Cleveland, OH 44111 (Map it)

CEO Roundtable Dinner

February 27th, 2014, 6 to 8 p.m  (Click here to register)

CEO Round tables provide an opportunity for small groups of members to meet directly with a Hospital President to ask questions, dialogue and discuss healthcare administration successes, challenges and trends. Seating is limited and registration is limited to ACHE members.


Cynthia Moore-Hardy
President and CEO
Lake Hospital System

Paladar Latin kitchen & Rum  Bar
28601 Chagrin Boulevard, Suite 900, Woodmere, OH 44122 (Map It)

How to Create an Exceptional Patient Experience

March 4th, 2014, 5:00 to 7 p.m.
Then 7 p.m. until late — Cavs Game 

(Click here to register)

Consumer-driven services in business and the need for efficiency are
accelerating changes in the way organizations operate and compete. Many
consumers today are taking greater control of their purchasing power and
healthcare decisions and are demanding excellence in service. The
challenge is how to give them the best service in a meaningful and
economic way. This program will give you a new way of thinking about an Exceptional Patient Experience in your hospitals.


Carol Santalucia, MBA
Vice President of Patient Experience
CHAMPS/Santalucia Group

Mary Linda Rivera, RN
Director of Patient Centered Healthcare
MetroHealth System

George Topalsky, MD
The Academy of Medicine of Cleveland & Northern Ohio (AMCNO)


Keith Grispo
President of Client Management
Press Ganey

Quicken Loans Arena
1 Center Court
Cleveland, OH 44115

ACHE Category I Credits

Leadership Development for Developing Leaders

April 10, 2014, 6:00 to 8:30 p.m.

(please click here to register)

This session is designed to help members learn more about the different aspects of leadership and how to empower your people to become better leaders.  The program will provide a solid understanding of what leadership skills, behaviors, and practices that are being used today.  An overview of several leadership-related topics will be provided as well as take-home exercises designed to make you a better leader, and flourish in your organization.


Nancy Tinsley, RN, MBA FACHE
Vice President of Clinical Operations
University Hospitals Case Medical Center

Mavis Bechtle, RN
Chief Nursing Officer
MetroHealth System

Elaine Schulte, MD, MPH
Chair of the Department of General Pediatrics
Cleveland Clinic


Tony Lingham, PhD
Associate Professor, Organizational Behavior
Case Western Reserve University

Venue:  The Cleveland Metro Park Zoo

4101 Fulton Parkway
Primate Room
Cleveland, OH 44109

(Map It)


Just a few things to know about our event on Thursday at the Zoo:

Parking and logistics:

Please note the parking lot is on FULTON which is NOT the main ZOO entrance. This parking lot is only 700 feet from the Primate, Cat & Aquatics entrance.  Address is below:

Table of 8:  Anyone who purchased a table of 8, please forward this information to all of your guests.  

Additional Agenda Item:

PLEASE NOTE:  After the programming meeting concludes, there will be an Early Careerist Ambassador Program Launch, as well as an Advancement Information Presentation from 8:30-9:00 PM.

Improving the Health Status of Your Community

May 15, 2014 , 5:30 to 8:00 p.m.  (please click here to register)

Healthcare organizations exist to serve the communities in which they
reside. Though community health has always been a focus for these
organizations, new regulations require them to take an active role. The
health of a community or geographic population has a critical impact on a
healthcare organization’s planning, operations, financial sustainability,
outcomes and success.


Robert G. David
President of UH Bedford and Richmond Medical Centers
University Hospitals Case Medical Center

Nana Kobaivanova, MD
President of Stephanie Tubbs Jones Health Center
Cleveland Clinic

Reema Gulati, MD
Director, Pediatric Gastroenterology
MetroHealth System


Francis Afram-Gyening, FACHE
Chief Executive Officer
Care Allliance Health Center

Venue: UH Richmond Medical Center
27100 Chardon Rd, Richmond Heights, OH 44143

Webinar – Noon-1:00 PM on July 28, 2014

The Early Careerist Group invites you to
attend our Summer fun!

Please click here to register

The Early Careerist group is partnering with Career Curve to present wonderful information on career management. Managing your career amidst the constant change and uncertainty of today’s healthcare workplace presents a unique set of career development challenges. Yesterday you could depend on a lifetime of employment and job security with the same company.  But today, confronted with changing healthcare policy, organizational restructuring, process reengineering, and downsizing, workers face critical career decisions on a regular basis.  Many of us wonder:  What is the future for careers in healthcare?  Where do I fit?  Should I stay or leave?  Change careers?  Make a lateral move?  Relocate?  This webinar will help you explore these and other pressing questions by helping you realistically assess your career situation and assume greater control over your career development.

Participants will examine current healthcare workplace trends and demographic factors, and outline career management strategies that will help you proactively manage your career.

Key Topics Covered:

§  Today’s Healthcare Job Market
§  The Skills Needed for the Future
§  It’s Your Career – Take Charge
§  You’re Brand Matters
§  Build Marketable Skills
§  Actionable Advice for Opportunity Preparedness

Please forward this announcement to others in your organization who may be interested in this informative program.

Also, dialing instructions will be emailed to all participants the day before the Webinar.

July 31, 2014

Come one, come all for an evening at Progressive Field to watch the Cleveland Indians take on the Seattle Mariners.  The cost is $28 and includes:  

Picnic before the game
Camaraderie with your fellow EC’s and ACHE of Northern Ohio members

Upon arrival, please go to the “call window” to pick up your tickets.  Picnic starts @ 6 pm Located on the First Level (Former Kidsland Area).

Please feel free to bring a friend, family member, coworker or anybody else that may be interested in becoming a member of either of these groups.

Click link to register


Dinner with Dr. Neil Smith DO, President of Fairview Hospital a Cleveland Clinic Hospital on:

Monday, October 6th, 2014, 6:00-8:00 pm – SOLD OUT!!!

Venue: Georgetown in Lakewood,  18515 Detroit Ave, Lakewood, OH 44107 (Map it

ACHE of Northern Ohio’s 2nd Annual Holiday gathering December 12, 2013 from 6:00-9:00 PM at Press Wine Bar

CEO Roundtable with Metro CEO Dr. Akram Boutros at Crop Bistro.  December 3, 2013.
ACHE 003

ACHE of Northern Ohio Annual Meeting: Successfully Leading Change in Healthcare Organizations at the Global Center for Health Innovation on November 7, 2013.

Joint Programming Sessions with GOHLF Hilton Columbus at Easton (Columbus, OH) (Map it)  Free Program for Ohio Hospital Association Members — June 12, 2013

Building the Hospital of Tomorrow
Successfully Leading Change in Healthcare Organizations
ACOs and Medical Home
Achieving the Triple Aim in Healthcare: Better Population Health, Better Patient Experience and Outcomes, and Reduced Costs

4.5 Category I Credit Hours Approved

Heatlthcare Reform: The Impact of the Affordable Care Act and Healthcare Financing

April 18, 2013, 5:30 to 8 p.m.

Venue: Sweetwater Landing (Map It) 1500 Scenic Park Loop Trail, Cleveland, OH 44107

Sponsored by Fairview Hospital.

fairview hospital

Category I ACHE Credits Approved

Come one, come all for an evening at Progressive Field to watch the Cleveland Indians take on the Seattle Mariners.  The cost is $28 and includes:  

Picnic before the game
Camaraderie with your fellow EC’s and ACHE of Northern Ohio members

Upon arrival, please go to the “call window” to pick up your tickets.  Picnic starts @ 6 pm Located on the First Level (Former Kidsland Area).

Please feel free to bring a friend, family member, coworker or anybody else that may be interested in becoming a member of either of these groups.

Click link to register

ACHE of Northern Ohio Announces Leadership Masterclass Aug 14 & 15

Healthcare leaders at all levels often struggle with people management questions like:

  • How do I build cohesive teams that work hard, get along, and wow patients?
  • How do I propel my sleepwalkers and daydreamers to higher levels of performance?
  • How do I motivate people or increase employee engagement?
  • How do I give performance feedback in a way that gets results?
  • How can I further develop my skills as a leader?

In response to the personnel and management challenges we all face we’re thrilled to share with you a unique and impactful training opportunity. ACHE of Northern Ohio is partnering with Ally Training & Development to offer CURE FOR THE COMMON LEADER, a robust 2-day leadership and people management training course.


8:30AM TO 4:30PM

 Courtyard by Marriott, 5051 W Creek Rd, Independence, OH 44131

General Admission: $549

Earlybird Registration (by July 31): $479

Cure for the Common Leader explores the body of research on employee engagement and motivation and teaches participants foundational skills in coaching, feedback, performance management, developing others, and motivating teams entirely in the context of healthcare. We selected this program for two reasons:

  • QUALITY. The program content is incredibly rich given the short amount of classroom time. Additionally the vibrant delivery is interactive, scenario-based, and equips participants with multiple tools to use long after the training.
  • VALUE. Similar leadership development seminars typically cost thousands per person to attend. At a price point of less than $40 per hour of training, this is a remarkable value.


The audience for this program is anyone working in a healthcare setting that serves as someone else’s boss. This includes (but is not limited to): practice managers, office managers, directors, executives, nurse leaders, unit directors, administrative supervisors, and physicians.


Program Registration fee is for BOTH days and includes:

  •  Coffee, Breakfast, and Lunch on each day
  • Parking
  • All course materials including course booklet and planner
  • 14 total hours of hands-on, scenario based training on critical leadership and people management skills
  • A Personal Leadership Action Plan customized to each participant’s team and environment
  • A Development Guide for use by each participant’s direct supervisor post-event to ensure ongoing development
  • Facilitation by a dynamic, engaging, experienced healthcare training professional
  • Continuing Education certificate after completion of BOTH course days.

To register visit http://cureforthecommonleader.com/

Earlybird registration deadline is July 31, 2014. Final registration deadline is Thursday, August 7, 2014.

Registration for individual days is not available.

Please share this email with your network and colleagues and welcome them to attend. Registration is not limited to ACHE members; however, seating for this program is limited.

September 18, 2014, 5:30 to 8:00 p.m.

Mergers, Acquisitions and Strategic Alignments:  New Models for Growth (click here to register)

M&A—To What End?

Five Characteristics of Intentional Corporate Strategy

The most successful M&A deals are focused on delivering a better product to patients and purchasers, rather than insulating the system from competition. Find out what separates these deals from the rest.


Christopher Kerns,

Managing Director
The Advisory Board Company

CEO Roundtable Inaugural Breakfast

ACHE of Northern Ohio is hosting an inaugural Breakfast. Our first CEO Roundtable discussion with three Akron Hospital CEO’s

Wednesday, October 29th, 2014, 7:30-9:00 am (click here to register)

Venue: Summit Room at the Akron General Health & Wellness Center at 4125 Median Road, Akron, Ohio 44333 (Map It)


Tim Stover, MD, MBA
President & CEO
Akron General Medical Center

Bill Considine
President & CEO
Akron Children’s Hospital

Thomas Strauss
President & CEO
Summa Health System


Michael A. Petrochuk, MHA, DBA, FACHE
Director of the MBA Program and Associate Professor of Marketing and Healthcare Management
Walsh University


Annual Meeting:

Accountable Care Organizations:  Achieving Success in Population Health

Managing and being accountable for the health of a defined population is the new reality in healthcare. This session outlines the concepts of population health management in the Health Reform era.


David L. Longworth, MD

Chairman Medicine Institute | Associate Chief of Staff, Clinical Integration Development Cleveland Clinic

Nancy A. Myers, PhD

System Director, Quality and Clinical Effectiveness Summa Health System

Timothy Y. Kan Senior Manager | Monitor Deloitte’s Strategy Practice Deloitte Consulting

James Campbell, MD Director, Geriatric Health MetroHealth System


Elizabeth R. Hammack

Associate General Counsel University Hospitals Health System

Aloft Cleveland Downtown 1111 West 10th Street Cleveland, OH  44113 November 6, 2014, 5:00 to 8:00 p.m. (click here to register)

ACHE Category I Credits


Managing Ethical Challenges in Healthcare Leadership

March 21, 2013, 5:30-8:00 pm, Parma Community Hospital

Ethical challenges arise in all aspects of healthcare and service, from the bedside to the boardroom. Hospital leaders and boards set the ethical compass of the organization by making decisions about priorities, policies and resource allocation as they determine the best ways to meet the needs of their communities, while respecting their staff and the populations they serve. Understanding the expanding paradigm of planning, creating and maintaining an ethical healthcare organization is crucial to help identify strategies for implementing initiatives within your own organization. These initiatives go well beyond the bioethics programs in place at most hospitals.  Establishing and maintaining compliance, integrity, utilization, transparency, conflict of interest programs are priorities in today’s healthcare environment. Please join ACHE of Northern Ohio for a robust discussion of ethical challenges in healthcare leadership and real world strategies for developing and maintaining these programs.

Donald Sinko, CPA
Chief Integrity Officer
Cleveland Clinic

Mark P. Aulisio, Ph.D.
Associate Professor, Department of Bioethics
Case Western Reserve University
Director of the Center of Biomedical Ethics of the
MetroHealth System

Anthony Warmuth, MPA, FACHE, CPHQ, CPPS
Administrator, Office of Quality
Cleveland Clinic

Building the Hospital of Tomorrow: Rehabilitate, Renovate or Replace

February 21, 2013, 5:30 to 8 p.m, Hillcrest Hospital

This program will focus on strategic decision making for space use, renovation, repurposing and expansion as well as technical considerations for these kinds of projects.

Flexible and effective use of inpatient and ambulatory spaces in an evolving healthcare market is a challenge for healthcare leaders. In today’s competitive marketplace, significant capital expenditure decisions can make or break a healthcare organization and the career of the executive tasked with making such decisions or executing on them.

After years of relative dormancy, the healthcare construction boom continues throughout the U.S. for a variety of reasons, many of which impact both small community hospitals and large urban health systems alike. Additionally, competition and patient demand move organizations to incorporate the latest advances in care delivery, medical technology, new building codes, patient safety and healing design elements to enhance the patient experience through the surrounding environment.

The program will be hosted at Hillcrest Hospital and will feature a panel of healthcare leaders and content experts sharing their experience and expertise in this field including:

Terri Barber
Vice President Support Services/ CIO at Southwest
Southwest General Hospital

Larry Fischer
Perspectus Architecture

Joseph Strauss
Director of Planning and Design
Cleveland Clinic

Grace Wakulchik
Chief Operating Officer
Akron Children’s Hospital

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